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Find answers to the most common questions about Nutrio Meals.
Choose a meal plan that fits your goals, select your preferred meals from our weekly menu, and we deliver fresh meals to your door daily or weekly depending on your plan.
We currently deliver to Riyadh, Jeddah, and Dammam. We are expanding to more cities soon — follow us on social media for updates.
Yes! You can customize your meals each week from our menu. We offer options for different dietary preferences including keto, vegetarian, and high-protein.
All meals are prepared fresh daily by our chefs and delivered in insulated packaging to maintain temperature and quality.
Absolutely. You can pause your subscription anytime from your dashboard. No fees, no questions asked. Resume whenever you are ready.
You can cancel your subscription from your account dashboard with a single click. There are no cancellation fees or contracts.
If you are not satisfied with your meals, contact us within 24 hours of delivery for a refund or replacement. See our Refund Policy for details.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect from your next billing cycle.
Meals are delivered between 6 AM and 10 AM daily. You will receive a notification when your delivery is on the way.
No, our insulated packaging keeps meals fresh for up to 4 hours. Just let us know if you have a preferred drop-off spot.
Yes, we use recyclable and biodegradable packaging materials. We are committed to reducing our environmental impact.
